Policy on Returns and Exchanges

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1Pack all the items in the original packing. Items bought as sets must be returned in sets.
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2Fill in the return
request form attached
to the order.
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3Attach a copy of the invoice,

Once we receive the product, refund will be initiated (Refund will be given in same as payment method, In case of C.O.D customer will have to update bank account).

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4Send the parcel to this address:
Mentioned on Delivery courier slip (only in case where return pick is not possible)

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5After you have sent the parcel, please inform us of that by sending an email to
Customerservice@berdyhome.com

Eligibility of Items for Return or Exchange

Customers have the right to return any purchased items without defining the reason within 14 (fourteen) calendar days from the moment of receiving those items from the Seller or the Seller's representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved. No Return is available for Electronics, Mobile Phone, Innerwears, Etc (Return policy is mentioned on every product you purchase, Please Read that carefully before you make a purchase)
To return the items, Customers must submit the copy of proof of purchase and fill in the return request form.

Rules on returning and exchanging Items with discovered defects:

Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 30 (thirty) calendar days from the moment of the receiving the Items from the Seller or the Seller's representatives. The only exception are defects caused by improper handling of the Items by the Customer.

Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the Items, you must submit the copy of proof of purchase and fill in the return request form.

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Our return and refund policy is described above in case of any issue kindly mail us at customerservice@berdyhome.com